At Kenbuy.net, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help you return it quickly and easily.
How to Return Your Order:
Contact our Customer Support within the allowed return period (usually 7–14 days from delivery).
Provide your order number and reason for return.
Our team will guide you through the return process and provide the return address.
Return Conditions:
Items must be unused, in original packaging, and in the same condition as received.
Proof of purchase (invoice or order confirmation) is required.
Certain items, such as perishable goods, personal care items, or customized products, may not be eligible for return.
Return Process & Refunds:
Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your refund.
Approved refunds for prepaid orders will be processed within 5–7 business days to your original payment method.
For Cash on Delivery orders, refunds will be issued via bank transfer or store credit.
Important Tips:
Always keep your return shipping receipt until your refund is processed.
Items returned without prior approval may not be accepted.
At Kenbuy.net, we want you to shop with confidence, knowing that if something isn’t right, we’ve got you covered.
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