At Kenbuy.net, we understand that sometimes you may need to change your mind after placing an order. That’s why we make the cancellation process quick and hassle-free.
How to Cancel Your Order:
Contact our Customer Support team as soon as possible via email, phone, or live chat.
Provide your order number and the reason for cancellation.
Our team will confirm if your order is still eligible for cancellation.
Important Notes:
Orders can only be cancelled before they are processed or shipped.
If your order has already been dispatched, you may need to follow our Return & Refund Policy instead.
Refunds for prepaid orders will be processed within 5–7 business days to your original payment method.
Why Quick Action Matters:
Once an order enters the packing or shipping stage, we are unable to stop it from being delivered. Acting promptly ensures the cancellation is successful and prevents unnecessary delivery charges.
At Kenbuy.net, we value your satisfaction and will do our best to accommodate your request.
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